Privacy Policy
At SecretBastket, your privacy is our highest priority. We understand the importance of confidentiality when shopping for intimate wellness products and are committed to protecting your personal information at every stage of your shopping experience.
Information We Collect
When you place an order, create an account, subscribe to our updates, or contact our support team, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing & Shipping Address
- Payment Information (processed through secure payment partners)
- Order History
- Device, Browser, and Website Usage Information
We only collect information necessary to process orders, provide customer support, improve our services, and comply with legal requirements.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory obligations
- Inform you about offers, promotions, or updates (only where permitted)
Confidential & Discreet Shopping
SecretBastket is committed to maintaining complete customer discretion.
- Orders are shipped in plain, discreet packaging.
- Product details are not displayed on the outer package.
- We do not publicly disclose customer purchase information.
- Customer information is treated as strictly confidential.
Payment Security
We do not store your complete credit card, debit card, UPI PIN, CVV, net banking passwords, or other sensitive payment credentials on our servers.
Payments are processed through trusted and secure third-party payment gateways that use industry-standard security measures.
Information Sharing
We do not sell, rent, or trade customer personal information to third parties.
Your information may only be shared with:
- Courier and logistics partners for order delivery
- Payment processing providers
- Technology and service providers supporting our operations
- Government authorities when required by law
All such parties are expected to handle customer data responsibly and securely.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
Users may choose to disable cookies through their browser settings, though some website features may not function properly.
Data Protection
We implement reasonable technical, administrative, and security measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
While we strive to protect all personal information, no online system can guarantee absolute security.
Marketing Communications
If you subscribe to promotional communications, we may occasionally send updates regarding products, offers, and announcements.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting our support team.
Third-Party Links
Our website may contain links to third-party websites. SecretBastket is not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our products and services are intended only for individuals who are legally permitted to purchase adult wellness products in their jurisdiction.
We do not knowingly collect information from minors.
Policy Updates
SecretBastket reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon publication.
By using our website, you acknowledge and agree to the terms of this Privacy Policy.